My latest writing on design, freelancing and making stuff happen.
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How to fire a client

When a normal relationship goes sour, you start to feel guilt and resentment. And often you leave it too long before taking action for fear of hurting the other person....

Fewer, shorter, better emails.

How to write more effective business emails, or eliminate them altogether. It’s all too easy to fire off an email. Compose. To. Subject. Message. Send. The problem lies at the...